Family | Five Points Of Quality

Does your service have a perfect record when it comes to complaints (nil complaints) to the department in the past two years?

by admin | Oct 10, 2019

If you don’t know the answer or don’t know how to find the answer, click NOT SURE and proceed to the next question.

Does your service regularly survey your families, interpret the results and take action based on the family feedback provided?

by admin | Oct 10, 2019

If you don’t know the answer or don’t know how to find the answer, click NOT SURE and proceed to the next question.

Do you know who your ideal customer is, where they live, how they make their childcare decisions and how to attract them to your service?

by admin | Oct 10, 2019

If you don’t know the answer or don’t know how to find the answer, click NOT SURE and proceed to the next question.

Are your families happy and satisfied with your service and your team?

by admin | Oct 10, 2019

If you don’t know the answer or don’t know how to find the answer, click NOT SURE and proceed to the next question.

Does your service have a website, use digital products or social media to communicate with your families?

by admin | Oct 10, 2019

Digital products means apps (Storypark, Qikkids, Facebook groups etc) If you don’t know the answer or don’t know how to find the answer, click NOT SURE and proceed to the next question.

Does your service have a perfect record when it comes to complaints (nil complaints) to the department in the past two years?

Does your service regularly survey your families, interpret the results and take action based on the family feedback provided?

Do you know who your ideal customer is, where they live, how they make their childcare decisions and how to attract them to your service?

Are your families happy and satisfied with your service and your team?

Does your service have a website, use digital products or social media to communicate with your families?

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